Unsatisfied with my choice If you are unsatisfied with your product, please contact us once you get the item within 15 days. We will be happy to exchange it for something else according to 99 days of...
We are sorry to hear that your order is damaged! We are happy to assist you with any issues, but first our customer service team are obliged to receive a picture from you in order to proceed with a reorder for a replacement...
We're willing to exchange a new chain for you! To check on the status of the order, please contact us with: Your Order ID number The picture of the damaged chain The specifics about the damage The exchanged chain size The...
If the chain length you received is different to the one that your ordered, we will gladly send you a new chain, which can be easily replaced by yourself with a set of pliers. Please contact our Customer Service Team...
At Getnamenecklace, we promise the jewelry we sell is of the highest quality. All items are automatically covered with a 99 Day period.Any damage during this period will be covered. Any damage that occurs during this year will...
If this occurs, we will do our best to sort this out right away. Please check your order details to ensure that the order was placed correctly with the personalization that you chose. Please contact our Customer Care...
Getnamenecklace are jewelry specialists that are dedicated to capturing life's special moments with custom made jewelry. Whether you've just received a beautiful birthstone ring, monogram necklace or family tree keepsake, it's...
Have you checked our ring size guide? If you find that your ring size is incorrect, we will gladly resize once to any size for free! Before contacting us, please consult our ring size guide and then let us know what your...
We're sorry to hear that an item is missing!! Please check your order details on your order confirmation to make sure that the details are correct and as you ordered. We may have sent your items in separate parcels so please...
We are sorry to hear that your order is not to your taste. We are happy to offer you to exchange the item for another, but first our customer service team request to receive a picture from you in order to make sure the item...